Sendbird

Sendbird is the leading communications‑platform‑as‑a‑service (CPaaS) for in‑app chat, voice, video and notifications. Trusted by global brands like Reddit, Hinge and Paytm, its scalable APIs and out‑of‑the‑box UI kits connect over 300 million monthly active users across 150 + countries.

Developers ship rich conversations in days—not months—thanks to fully managed WebSocket infrastructure, message search, typing indicators, reactions and offline sync. A visualDashboard offers real‑time analytics and moderation while AI engines handle toxic content, auto‑translate 100 + languages and generate smart replies. All data is encrypted at rest and in transit, with SOC 2, HIPAA and GDPR compliance out of the box.

Innovative Technologies

• Chat API & SDKs — fully featured group, open & supergroup channels with WebSocket delivery < 200 ms.
• Calls API (WebRTC) — low‑latency voice & video, screen share and PSTN dial‑in.
• UIKit for iOS · Android · React— drop‑in components that respect platform conventions and accessibility.
• AI Moderation & Translation — profanity filter, message classification and on‑the‑fly language translation powered by LLMs.
• Delivery Receipts & Push Orchestration — unified push gateway across APNs, FCM & HMS with intelligent fallbacks.
• Global Edge Infrastructure — 16 PoPs, multi‑region sync and TTFB < 100 ms worldwide.
• Compliance & Security — SOC 2 Type II, HIPAA, GDPR, ISO 27001 with at‑rest AES‑256 and TLS 1.3 in transit.